bee 99 | Privacy Policy – How We Protect Your Data

Introduction

Bee 99 (https://bee99.ws) is a popular online gaming platform in Bangladesh. When you use our services, you share certain personal information with us. This Privacy Policy ("Policy") explains how Bee 99 handles that information.

This policy applies to the Bee 99 website, mobile app, and all related services. By using our platform, you are agreeing to this Privacy Policy.

We comply with international data protection regulations and are committed to keeping your information secure at all times. If you have any questions, feel free to reach out to us directly using the contact details below.

What Information We Collect

Bee 99 only collects the information necessary to deliver our services properly. We don't ask for anything beyond what's needed.

Information collected directly from you:

Data Type	Example	Reason
Identity Information	Full name, date of birth	To verify your account and confirm age eligibility
Contact Information	Email address, mobile number	For account registration and support
Financial Information	Mobile Pay/Nagad number, transaction history	For deposit and withdrawal processing
Identity Document	NID or passport copy	For KYC verification (where required)
Account Information	Username, password (encrypted)	For login security

Information collected automatically:

IP address and device type
Browser and operating system information
Log of visit times and pages viewed on the site
Gaming activity and betting history
Cookies and session data (details below)

We can never directly read your password. All passwords are stored using bcrypt hashing technology.

How Your Information Is Used

Bee 99 uses your data only for specific, defined purposes. Your information is never used for anything unrelated to those purposes.

Account Management: For registration, login, password reset, and account security.
Payment Processing: To process deposits, send withdrawals, and maintain transaction history.
KYC Verification: To verify your age and identity and maintain platform security.
Customer Support: To resolve your issues and process any complaints.
Promotions & Bonuses: To send you bonus offers tailored to your preferences (you can opt out at any time).
Fraud Prevention: To detect suspicious activity and keep the platform secure.
Legal Obligations: To meet regulatory requirements and prepare audit reports.
Platform Improvement: To analyze user experience and improve the quality of our services.

📢 Marketing Emails: If you no longer wish to receive promotional emails, click the "Unsubscribe" link at the bottom of any email or let our support team know.

Who We Share Your Data With

Bee 99 never sells your personal information. However, limited information may be shared in certain specific circumstances.

When your information may be shared:

Recipient	What Data	Why
Payment processors (Mobile Pay, Nagad)	Transaction Details	To process payments
KYC verification services	Identity document information	For identity verification
Law Enforcement Agencies	Required Information	To comply with legal obligations
Audit & Licensing Authorities	Transaction and gaming logs	For regulatory compliance
Cloud/hosting service providers	Encrypted Data	For data storage

Your personal information is never shared with any advertisers, data brokers, or third-party marketing agencies. This is a firm, non-negotiable policy.

Cookies Policy

Bee 99 uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your experience on the site.

Types of cookies we use:

Essential Cookies: To maintain login sessions and store security tokens. Without these, the site cannot function properly.
Performance Cookies: To analyze which sections of the site are used most. Data is collected on a fully anonymous basis.
Functionality Cookies: To remember your preferred language, theme, and other settings.
Security cookies: To prevent CSRF attacks and fraud.

You can disable cookies from your browser settings, though some features may not work properly as a result. Essential cookies cannot be turned off.

How long we retain your data

We do not keep your data longer than necessary. Different retention periods apply depending on the type of data.

Account Information: Retained while your account is active. After account closure, data may be kept for up to 5 years for legal purposes.
Transaction Information: Retained for a minimum of 7 years in accordance with financial regulations.
KYC Documents: Retained for up to 5 years from the date of verification.
Gaming Logs: Retained for up to 3 years (for dispute resolution purposes).
Support Chat Logs: Deleted after 2 years.
Marketing Data: Withdrawing consent will result in immediate deletion.

🗑️ Deletion Request: If you wish to have your data deleted before the standard retention period, please contact us. Where there is no legal obligation to retain it, we will act as quickly as possible.

Your Rights

Even when sharing data with Bee 99, you remain in full control. Under international data protection laws, you have the following rights.

Right to Know: You can request to see what personal information we hold about you at any time.
Right to rectification: You may request corrections to any inaccurate or outdated information.
Right to Erasure: You may request deletion of your data provided there is no legal obligation requiring us to retain it.
Right to Restrict Processing: You can request that we stop using your data for specific purposes.
Data portability: You can request your data in a readable format (e.g., CSV).
Right to object: You may object to your data being used for marketing or profiling purposes.
Right to Withdraw Consent: You can withdraw any previously given consent at any time.

To exercise these rights support@bee99.ws Send us an email at the address provided. We typically respond within 30 days.

There is no fee for submitting a request. However, an administrative charge may apply for requests that are unreasonable or repetitive.

Security Measures

Bee 99 uses industry-leading technology to protect your data. Here's an overview of our security layers.

SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption. Connections without HTTPS are not accepted.
Two-Factor Authentication (2FA): An extra layer of security using OTP at login.
Firewall & DDoS Protection: Enterprise-grade firewall to protect our servers against external threats.
Encrypted database: All stored data is protected with AES-256 encryption.
Regular Security Audits: Third-party penetration testing and security assessments.
Limited Access Policy: Bee 99 employees can only access information that is necessary for their specific role.
24/7 Security Monitoring: Any unusual activity is detected and flagged immediately.

Reminder: We will never ask for your password, OTP, or card number via email or phone. If you receive any such message, please notify us immediately.

Third-Party Services

Bee 99 works with a number of trusted third-party services that help us improve our platform. These providers may collect your data directly.

Game Software Providers: Licensed software companies providing Live Casino and slots games. They may collect data from your game sessions.
Analytics Services: Anonymous user behavior is analyzed to monitor site performance.
Customer Support Tools: Live chat and helpdesk software providers.
Email Service: For sending transactional and promotional emails.

All third-party service providers are required to agree to our privacy policy. They cannot use your information for any other purpose without Bee 99's permission.

Child Protection

Bee 99 is a platform strictly for adults (18+). We never knowingly collect personal information from anyone under the age of 18.

Age verification is carried out at registration by checking your date of birth.
Where there is suspicion, identity is verified through a KYC process.
If a minor registers an account, it is immediately suspended and all associated data is deleted.

If you become aware that a minor is using bee 99, please contact our support@bee99.ws.

Policy Changes

Bee 99 may update this Privacy Policy as needed. You will be notified of any changes through the methods below.

A notification will be sent to your registered email address.
A pop-up notification will be displayed when you log in to the platform.
The "Last Updated" date at the top of this page will be changed accordingly.

At least 14 days' notice will be given before any significant changes take effect. Continued use of the platform after the new policy comes into effect will be considered your acceptance of the updated terms.

Contact Us

If you have any questions, complaints, or requests to delete your data regarding our Privacy Policy, please get in touch with us.

Email: support@bee99.ws
Response time: Usually within 24–48 hours
Language: You can write in Bengali or English

📋 Please include the following in your request: Your registered email address, the type of request (view / correct / delete), and a brief description.

Bee 99 Privacy Policy